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Business Built Freedom

Joshua is a late 80’s vintage and yet to mature. He is a living case study that you don’t stop at failure and more failures lead to success. The constant learning and listening have led Joshua to the position He is with the energizing approach towards business and relationships. After setting up 4 successful companies over 19 years he decided it was time to give some of his knowledge back. You are likely to catch him on the water on a sunny day with his family and friends or building something new and exciting at home on a rainy one.

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  2. 187|Enhancing Customer Experience With Floris Blok

187|Enhancing Customer Experience With Floris Blok

Jun 27, 2021

Enhancing Customer Experience With Floris Blok 

You might be wondering why customers sometimes love you and sometimes don't. Is it something you're doing or something you're not? It is like when you go to a trash-and-treasure market, sometimes you find trash and sometimes you find treasure but that doesn't mean anything is wrong with those customers. Today, we've got Floris Blok from Blok Business Consulting and he's going to be talking to us about the customer journey, the customer experience, and what it means.

To read the full transcript, visit the Dorks Delivered blog.